Enter and expand across Europe.
Simple one-time setup
Meet the unique needs of each market
Satisfy the bespoke requirements of each marketplace
Test new markets and channels flexibly
Remove expansion risk
Scale freely and flexibly.
Unlimited scale to match your growth
Adapt easily if demand changes
Successfully manage seasonality
Ride out macroeconomic events
No strings attached
Optimize your inventory.
One place to fulfill your multi-channel sales
Optimize and minimize returns
Gain full inventory visibility
See clear product performance
Control costs and never miss a sales opportunity
Keep customers coming back.
Deliver on convenience promises
Localize delivery and returns
Be there at the right time with the right service
Reimburse quickly
Drive loyalty
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Deliver your stock to a network of 12 fulfillment centers and take advantage of a vast pan-European infrastructure.
Access one interface and get a clear overview of your stock movements and assortment availability for every sales channel and country.
Whether the order was placed on your own website or a marketplace, we work quickly to fulfill it in line with each platform's needs.
All returns get processed quickly at the nearest return center. With 20 of them across Europe, your stock’s time offline is significantly minimized.
From there, your return gets sent to a fulfillment center in the market where it's expected to sell best. Our smart algorithms analyze past popularity and predict future demand.
Keep tabs on your assortment across all channels and countries. Our tailored technology uncovers smart insights and makes digesting the data easy.
ZEOS fulfills orders exactly where customers love to shop
ZEOS powers Zalando's logistics offering.
Zalando Logistics Solutions is a flexible modular offering to help you maximize your business on one of Europe's leading marketplaces. Zalando provides the service, while ZEOS powers the operations behind it.
ZFS
Zalando Fulfillment Solutions
Cut your costs with an end-to-end logistics solution that lets you parcel-share with other ZFS customers.
ZSS
Zalando Shipping Solutions
You keep control of your stock. We’ll take care of shipping and returns for you.
ZRS
Zalando Returns Solutions
You store and ship your orders yourself. We’ll manage the full process whenever there’s a return.
We run on a powerful pan-European network. 23 markets. 12 fulfillment centers. 20 return and refurbishment centers. 40 carriers. 165 local delivery and returns services. Working across Scandinavia, Benelux, DACH, Spain, France, Ireland, Italy, Central and Eastern Europe, and the Baltics.
With 15 years of experience under our belt, we’re leaders in running logistics for fashion & lifestyle across Europe. Our expertise comes from delivering the best service to over 1000 brands and retailers.
Growth is never linear so we don't box people in. Without long-term contracts and strict inbound commitments, we empower you to take control of changing consumer demand. We believe in giving you the freedom you need.
One-time setup. One carrier integration. One stock pool. One user interface. On the biggest and most relevant European marketplaces. On your own e-commerce shop. ZEOS transforms a fragmented market into a world of opportunities, ready for you to unlock.