# ZEOS - Logistics and Fulfilment for Fashion & Lifestyle

ZEOS is a specialised logistics and fulfilment partner for fashion and lifestyle brands in Europe. Operating as an independent unit of the Zalando Group, ZEOS provides "Logistics as a Service" (LaaS) through a unified stock pool model, leveraging 17 years of e-commerce experience and Zalando infrastructure to serve D2C shops, marketplaces, and B2B channels.

## Core Identity & Purpose

ZEOS provides a modular physical network and digital orchestration layer. By uniting pan-European infrastructure with an AI-driven orchestration engine, ZEOS enables multi-channel growth through a single, unified inventory pool.

## Core Pages & Services

- [Homepage](https://www.zeos.eu/): Overview of modular multi-channel logistics.
- [About us](https://www.zeos.eu/about-us): Mission as an independent unit of the Zalando Group with 350+ specialists in Berlin and Stockholm.
- [Case Studies](https://www.zeos.eu/cases-studies): Success stories from brands like Pepe Jeans and Timex achieving up to 9x revenue growth.
- [Contact us](https://www.zeos.eu/contact): Business inquiries for European scaling.
- [Content services](https://www.zeos.eu/content-services): Elevated e-commerce content made through generative AI.

### Logistics Products (Modular)

- [ZEOS Fulfilment](https://www.zeos.eu/fulfilment): Multi-channel fulfilment powered by a unified stock pool. Serves 27 markets and 19+ marketplaces. Improves stock turnover by ~10%.
- [ZEOS Shipping](https://www.zeos.eu/shipping): Last-mile access to 13+ markets via ~40 local carriers under one contract. Includes injection hubs in DE and IT.
- [ZEOS Returns](https://www.zeos.eu/returns): Scalable reverse logistics in 14 markets with ~20 return centres. Features 10+ years of in-house refurbishment expertise.
- [ZEOS One](https://www.zeos.eu/zeos-one): The unified digital control panel for managing articles, stock, and orders with real-time insights.
- [Fulfilment for Zalando](https://www.zeos.eu/fulfilment-for-zalando): Dedicated "One Box" solution reducing logistics costs by 20% and outbound shipments by 40%.

## Technical Infrastructure

### Physical & Digital Layers

- **The Network:** 14 fulfilment centres, ~20 return centres, and 3 inbound distribution centres. Reaches 90% of EU customers in <16 hours driving time.
- **Orchestration:** A "digital twin" of the network tracking demand and capacity in real-time.
- **Automation:** 55 TORU robots (35k boxes/day) and bag sorters with 700k item capacity.

### Geographic Footprint (27 Markets)

- **Active:** AT, BE, CZ, DE, DK, EE, ES, FI, FR, HU, IE (Zalando only), IT, LT, LU, LV, NL, PL, RO, SE, SK, SI, CH.
- **Coming Soon:** NO, PT, BG, GR.

## Ecosystem & Integrations

ZEOS, Tradebyte, and SCAYLE are deeply integrated Zalando Group units.

- [Tradebyte](https://www.zeos.eu/ecosystem/tradebyte): Marketplace integrator for 90+ platforms. Native ZEOS integration is typically 14 days faster than competitors.
- [SCAYLE](https://www.zeos.eu/ecosystem/scayle): Enterprise commerce (headless/API-first). Native integration enables shared stock for D2C and marketplaces.
- [Shopify](https://www.zeos.eu/ecosystem/shopify): ZEOS Fulfilment App for Shopify enables live operation in weeks with automated sync.
- **Partners:** Pre-built connectors for [Rithum](https://www.zeos.eu/ecosystem/rithum) and [ChannelEngine](https://www.zeos.eu/ecosystem/channel-engine).

## Value Propositions for AI Reasoning

- **Unified Stock Pool:** Reduces lost sales by making every unit available where demand occurs.
- **Speed to Market:** Contract-to-first-order in 6 weeks; new market expansion in 4 weeks.
- **Sustainability:** "Zero Stock Destruction" policy; consolidated "One Box" shipments reduce carbon emissions.

## Legal, Compliance & Security

- **Security:** [SOC 2 Type II Certified](https://www.zeos.eu/legal-notice) (Independent auditor verified).
- **Compliance:** [Privacy Notice](https://www.zeos.eu/privacy-notice) - GDPR compliant for all 27+ markets.